Description of Goods
As all the products that we sell are of a technical nature it is not
practical to publish a detailed specifications of all the products.
All images, descriptive matter, specifications and advertising on
our site are for the sole purpose of giving an approximate description
of the goods. All specifications given to the Customer are approximate
and intended as a guide only. The Company does not accept responsibility
for any preparation work based on such specifications.
Accuracy of Product Information
All product specifications, images and other information published
on our website have either been made accessible by suppliers, manufacturer's,
publications, publicists, or been gathered from public-domain sources.
The intention of Bathroom City is that all information on the website
should be as accurate and up to date as possible. However, Bathroom
City cannot guarantee the reliability or the accuracy of the information
contained within its pages. Any action taken by the user of this website
remain the responsibility of the individual.
Payment and Price
The total price payable for the goods will be stipulated at the time
when you place your order whether or not the order has been confirmed.
We are entitled to make adjustments to the price to take account of
any increase in our supplier's prices, or the imposition of any taxes
or duties, or if due to an error or omission the price published for
the goods is wrong whether or not the order has been confirmed. We
will inform you of the correct price and give you the opportunity
to cancel the order. All prices on our website are inclusive of VAT
but exclusive of delivery charges which will be payable as indicated
at the time of placing your order, unless stated otherwise.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical
error or error in pricing information from our suppliers, taxes or
duty changes, we shall have the right to refuse or cancel any orders
listed at the incorrect price whether or not the order has been confirmed.
Availability of Goods
All products and services are subject to availability and may be withdrawn
at any time. If we do not supply the goods for any reason we will
not charge you for these and we will refund any money already paid
for them. However, we will not be responsible for compensating you
for any other losses you may suffer if we do not supply the goods.
Payment Methods
We accept all major credit and debit cards including Visa, Mastercard
and Switch. On the order you must provide us with your exact billing
address and telephone number - the address and phone number your credit
card bank has on file for you. Incorrect information will cause a
delay in processing your order. Your order will only be processed
once authorisation of your credit card has been properly received.
Delivery Charges
All prices on our website are exclusive of delivery charges unless
otherwise stated, which will be added to the price of the products
at our checkout. Please see our delivery
options page for further information
Risk
As soon as we have delivered the goods to your door you will be
responsible for them. We will only deliver goods to the address
on the order and goods will not be left without a signature. From
the time of receipted delivery of the goods, any loss or damage
to the goods shall be at your own risk. Any transit damage to the
goods, shortages or incorrect goods supplied must be noted on the
delivery consignment note at the time of delivery.
Time Limitation for Notification of Claims
Damage in transit: If goods arrive in a damaged condition you must
make a note on the carrier's delivery consignment note and it will
be your responsibility to inform us within 7 days from delivery.
Shortages: It is your responsibility to sign for the correct number
of packages as shown on the carrier's delivery consignment note.
Any shortages must be noted on the consignment note and it will
be your responsibility to notify us within 10 days from delivery.
In-Correct Goods: It is your responsibility to notify us of any
in-correct goods supplied within 7 days from delivery.
Product Guarantees
All products supplied are covered by the terms and conditions of
the Manufacturer's Guarantee for a period of 12 months. This guarantee
specifically excludes faults caused by accident, neglect, and misuse.
In addition routine maintenance, if needed, is not covered. This
does not affect any statutory rights that you may have.
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