General

Acceptance by us of your order is conditional upon acceptance by you of the following conditions which override all other terms and conditions inconsistent therewith, express, implied, statutory or otherwise wherever contained except insofar as any condition or warranties implied by statue shall by statue not be capable of being excluded. Consequently any term in this contract which purports to exempt from or restrict the operation or has the effect of exempting from or restricting the provisions of sections 12, 13, 14 or 15 of the Sale of Goods Act 1893 as amended by the Supply of Goods (Implied Terms) Act 1973 shall, in the case of consumer sales within the meaning of the Act as amended, be void insofar as it has or purports to have the effect. No variation to the contract shall be binding upon unless accepted by us in writing.


Description of Goods & Accuracy of Product Information
Certain products are of a technical nature it is not practical to publish detailed specifications. All images, descriptive matter, specifications and advertising (including our site) on our site are for the sole purpose of giving an approximate description of the goods. All specifications given to the Customer are approximate and intended as a guide only. The Company does not accept responsibility for any preparation work based on such specifications. Our website had either been made accessible by suppliers, manufacturer's, publications, publicists, or been gathered from public-domain sources. The intention of Bathroom City is that all information on the website should be as accurate and up to date as possible. However, Bathroom City cannot guarantee the reliability or the accuracy of the information contained within its pages. Any action taken by the user of this website remains the responsibility of the individual.


Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed.


Samples, Descriptions and Illustrations

i) Where samples of goods or colour charts are provided, these are submitted only as indicative of the class of colour of goods quoted for and sales of goods shall not be by reference to any such samples or colour charts.

ii) Whilst all our descriptions and illustrations of the goods in catalogues, brochures and price lists provided by us have been carefully prepared, they are intended nevertheless for general guidance only and do not form part of any contract for sale of our goods and we do not accept responsibility for any errors or omissions therein or for any loss or damage resulting from reliance on such descriptions and illustrations.

iii) The goods are not tested or sold as fit for any particular purpose and any term, warranty or condition express, implied or statutory, to the contrary is excluded with the exception of warranties and conditions implied by section 14 of the Sale of Goods act 1893 as amended by the Supply of Goods (Implied Terms) Act 1973 in the case of the consumer sales within the meaning of that Act as amended.

iv) Where we agree to provide a specially designed plan, we shall not accept any liability arising from any omissions or inaccuracies in the measurements given to us. Any plan drawn up by us is and remains our property and may not be reproduced in whole or in part without our written consent. In the case of sales of bathroom, kitchen and heating systems where we do not provide a specially designed plan any such sale does not imply the goods are to the correct specification for your premise or purpose.


Prices of Bathroom Suites, Shower Enclosures and Vanity Units

i) All prices quoted are those ruling at the date of our quotation or the date dispatch of the goods, as the case may be, and are subject to variation.

ii) We reserve the right to alter the contract price to take account of any alteration in the rates of or the imposition of any value added tax or similar sales tax now or
hereafter imposed.


Availability of Goods

All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods. All goods referred to as “ex stock” are offered subject to prior sale and final inspection. All goods delivered must be inspected and approved before installation.

Delivery

(i) Delivery dates are quoted without engagement, although every endeavor will be made to adhere to the dates or the dates quoted. In no circumstances shall we be liable for any delay in delivery or loss arising there from, however caused. Time shall not be of the essence of the contract.

(ii) When goods are offered for delivery to site, our obligation is limited to delivery as near to site as safe hard road permits. You are responsible for providing, free of charge, the labour required to unload and stack the goods. We reserve the right to deliver the contract goods by instalments and in such event each instalment should be treated as a separate contract save that deliveries of further instalments maybe withheld until the goods comprised in earlier instalments have been paid for in full.


Delivery Charges

All prices on our website are exclusive of delivery charges unless otherwise stated, which will be added to the price of the products at our checkout.


Risk

As soon as we have delivered the goods to your door you will be responsible for them. We will only deliver goods to the address on the order and goods will not be left without a signature. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. Any transit damage to the goods, shortages or incorrect goods supplied must be noted on the delivery consignment note at the time of delivery.


Time Limitation for Notification of Claims

Damage in transit: If goods arrive in a damaged condition you must make a note on the carrier's delivery consignment note and it will be your responsibility to inform us within 48 hours of delivery.
Shortages: It is your responsibility to sign for the correct number of packages as shown on the carrier's delivery consignment note. Any shortages must be noted on the consignment note and it will be your responsibility to notify us within 48 hours of delivery.
In-Correct Goods: It is your responsibility to notify us of any in-correct goods supplied within 48 hours from delivery.


Product Guarantees

All products supplied are covered by the terms and conditions of the Manufacturer's Guarantee for a period of 12 months. This guarantee specifically excludes faults caused by accident, neglect, and misuse. In addition routine maintenance, if needed, is not covered. This does not affect any statutory rights that you may have


Carriage

All goods delivered ex stock by our own transport will be dispatched carriage paid unless otherwise stated. Were free delivery on specific items / orders is offered this is on the basis of one free delivery only on specified days only. Delivery days and times are not guaranteed and do not form part of the contract


Damage and loss in Transit.

We accept no liability for damage to goods occurring in transit unless notified to us and, where a carrier is concerned, such carrier, within two days after delivery and provided that the goods have been signed for “unexamined”. In case of non-delivery, we accept no liability of any sort unless written notice of non-delivery is given to us within 2 days after the posting of the advice or dispatch of invoice for or credit note is respect of the goods.

Our liability for damage or non-delivery of goods duly notified to us in accordance with the above shall in any event be limited to replacement of the goods within reasonable time (or at our option refunding the price thereof) whether the damage or non-delivery is due to our negligence or otherwise.


Part Order

In the event of the whole order not being placed with us or of any canceling a part of the order in accordance with the provisions of Condition 9 hereof, we reserve the right to revise the price or the prices quoted.


Cancellations and Returns

Contracts and orders and parts thereof may be cancelled only with our previous agreement in writing were products have been ordered on your behalf and costs have been incurred by us you will be invoiced accordingly. The company will not accept returns for credit or refund for all sales that confirm too the sale of goods act. Were concessions to this are agreed in writing a restocking / handling charge of a minimum rate of 25% will apply in all circumstances. Concessions will be based on a case by case basis. Distance selling listed separately.


Goods Cut to Size

i) We reserve the right to make cutting charge in respect of all goods cut to size by us.

ii) Measurements of size weight of goods are nominal in accordance with our normal trade usage and we do not accept liability for variations due to manufacturing processes or the cutting to size goods.


Passing of Property

The property in the goods shall not pass to you until payment in full of the price to us. Provided that we may waive this condition in respect of and to the extent to which the goods or any part of them have been incorporated in building or constructional works. While the goods are in your possession or under your control and until the property therein has passed to you, the goods shall be at your risk and you shall indemnify us against any loss or damage to the goods by payment in full of the price thereof, and against any claims arising out the of injury or damage attributes to the goods.


Defects Goods

Subject as hereinafter provided any goods sold will be replaced or repaired free of charge (or at our option the purchase price will be refunded) if we are satisfied that they were defective in material or workmanship upon delivery and provided that notice of such defect is given to us within two days after delivery of such goods and the goods are returned to our works carriage paid. Our warranty to repair or replace goods does not include the cost of taking our or re-fixing or making good other materials.

The above undertaking is given in lieu of all conditions or warranties express or implied, statutory or otherwise, which are thereby expressly excluded, and no liability is accepted by us for loss or damage of any kind whether arising by reason of our negligence or otherwise. Where the goods are not of our manufacture and the manufacturers thereof has or have his or their liability in respect thereof or in respect of any consequential liability in connection therewith the same limitation (a copy of which will be provided on request) shall apply to our liability on the sale by us of such goods and such limited liability shall be in lieu of all other conditions or warranties expressed or implied, statutory or otherwise which are hereby expressly excluded.

In case of consumer sales within the meaning of the Sales and Goods Act 1893 as amended by the Supply of Goods (Implied Terms) Act 1973, nothing in this clause shall operate to restrict either the exercise of any right conferred by the provisions of section 12, 13, 14 or 15 of the Sale of Goods Act 1983 as amended by the Supply of Goods (Implied Terms) Act 1973 or any liability we may have for breach of a condition or warranty implied by those sections.


Total liability

Our total liability hereunder for all and any loss (whether consequential or otherwise) arising from whatever reason shall be limited to the contract price for the goods in the case of consumer sales within the meaning of the Sale of Goods Act 1893 as amended by the Supply of goods (Implied Terms) Act 1973 nothing in the clause shall operate to restrict either the exercise of right conferred by the provisions of section 12, 13, 14 or 15 of the Sale of Goods Act 1893 as amended by the Supply of goods (Implied Terms) Act 1973 or any liability we may have for breach of a condition or warranty implied by those sections.


Representations Before Contract
In accepting delivery of the goods you acknowledge that no representation whether oral or in writing have been made by us or by any officer, servant, or agent of ours, which have induced you to enter into the contract for the purchase of the goods. No representation or warranty is made, given or to be implied save for those expressly stated in these Conditions or implied in the case of consumer sales within the meaning of the Sales of Goods Act 1893 as amended by the Supply of Goods (Implied Terms) Act 1973 by sections 12, 13, 14 or 15 of the Sales of Goods 1893 amended by the Supply of Goods (Implied Terms) Act 1973.


Bathroom Installers

Where an installer of the goods is recommended this is in good faith - without responsibility and with out warranty as to the ability of the installer nor is any such warranty to be implied by reasons of such recommendation or appointment in no circumstances shall we be liable for any loss, damage or expense suffered by you or any third party by reasons of any acts, defaults, omissions or delays of the installer, his servants, agents or subcontractors whether due negligence or otherwise. All recommendations are from customer feed back only and do not form part of our contract.


Payment

Payment Methods - We accept all major credit and debit cards including Visa, MasterCard and Switch. On the order you must provide us with your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received.


Consents

The obtaining of any necessary consents for the installation of the goods whether from local or other authorities and the fact that the installation of the goods is in breach of any of the provisions of any bye-laws, regulations or statutes shall not be our responsibility and shall have no effect on the validity of a contract of sale of our goods. The contract is deemed as supply of product only.


Proper law

Every contract to which these conditions apply shall be construed and operate as an English contract and in accordance with English Law and all disputes shall be submitted to the jurisdiction of the English Courts


Distance Selling - cancellation rights and returns

Customers under the Distance selling regulations who wish to cancel their order should do so within 7 working days of delivery. Cancellation should be in writing. The delivery costs and safe return of these products must be at the customer’s expense and within a reasonable time scale. Customers must ensure these products are securely packaged to suit the method of transport chosen. The supplier does offer a chargeable collection service. The customer is required to take reasonable care of all goods whilst in their possession. The Distance selling regulations do provide the supplier with the right of action against customers for breach of the statutory duty to take reasonable care of the goods..

     

If you are an international supplier in domestic bathroom products and bathroom accessories, please do come in contact with our imports department.

Part of Bathroom City's success is based on the people who share our enthusiasm, customer focus and drive to be the very best in the business. This is what sets us apart from others.