Contact 0121 753 0700

At Bathroom City, we’re committed to the health and safety of our staff and customers. In light of the Covid-19 pandemic, we are taking all measures to ensure a comfortable and safe working environment for our delivery staff, and a secure delivery experience for all our customers.

Question: Given the UK Covid-19 restrictions, can I place an order with Bathroom City?
Response: Yes, you can still place an order with us. We will dispatch your order at the earliest available date.

Question: When will my order be delivered?
Response: With the ongoing restrictions, we’re making every attempt to deliver customer orders as soon as possible. However, in the event of unexpected delays, a member of our customer service team will be in touch, so we request your patience and understanding. As soon as your order is dispatched, we’ll email you with tracking information. In case you’d like to contact us directly, please drop us an email at [email protected]. We will respond to your query as soon as possible.

Question: Is the Bathroom City, Tyseley Showroom currently open?
Response: No, based on the latest UK Government guidelines, our Showroom will stay closed until further notice. However, we are committed to our customers and are accepting orders online. We’re also available to respond to any customer queries via email at [email protected]

Question: How can I get in touch with Bathroom City?
Response: For any queries or concerns, please contact us via email at [email protected] or via phone at 0121 753 0700.