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Design Services

Expert Bathroom Consultations

Our expert bathroom consultants offer design-led advice tailored to your space, style and budget. Get expert one-to-one advice online or in person.
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Your Bathroom Should Feel Like a Retreat

It's the first room you step into every morning and the last one before bed. It deserves to be more than just functional — it should be a space that makes you feel good. That's what we're here to help you create.

Couple exploring bathroom products in showroom

You Deserve This

A beautiful bathroom isn't a luxury — it's an everyday upgrade to how you start and end your day.

Design consultant planning a bathroom layout

Make It Yours

No two homes are the same. We design around your life, your space, and what makes you feel at home.

Clear pricing and transparent quotes

We'll Guide You

Not sure where to start? That's exactly what we're here for. No jargon, no pressure — just honest, expert help.

Bathroom specialist guiding customers through showroom

Built to Last

This isn't a quick fix. It's an investment in your home and your quality of life — done right, with products you'll love for years.

Meet your bathroom experts

Every consultation is led by someone who knows bathrooms inside out. Here's who you'll be working with.

Andy — Senior Bathroom Design Consultant

Andy

Senior Bathroom Design Consultant

With decades of experience in the bathroom industry, Andy brings unmatched product knowledge and an eye for detail to every project. Whether it's a compact en-suite or a full renovation, he's seen and done it all — and he'll make sure you don't miss a thing.

"Andy knew exactly what would work in our space — his experience really shows. We wouldn't have thought of half the things he suggested."
Mariah — Bathroom Sales Consultant

Mariah

Bathroom Sales Consultant

A fresh addition to the team, Mariah brings a natural ability to understand what customers are looking for and a knack for making the whole process feel easy. Friendly, attentive and always happy to go the extra mile.

"Mariah made the whole process so easy — nothing was too much trouble. She really took the time to understand what we needed."

We'll come to you

A one-hour home visit from one of our bathroom specialists. We measure, we design, we quote — all in your own bathroom, with no pressure and no obligation.

Available in Birmingham and surrounding areas (B1–B9 postcodes)

£50

Paid at the time of booking

£100 off

When you spend £1,000 or more — the visit more than pays for itself

1 hour

One-to-one with a bathroom specialist in your home

What you get

Accurate measurements of your bathroom space — no guesswork, no surprises during installation
One-to-one design consultation tailored to your taste, your space and your budget
Product recommendations from our full range — furniture, sanitaryware, brassware and accessories
A full project plan with a detailed quote — everything itemised so you know exactly what you're paying for
No pressure, no obligation to buy — the visit is about getting you the information you need to decide

How it works

1

Enter your postcode

We'll confirm you're within our coverage area (Birmingham B1–B9). If you're outside, we'll call you to discuss alternatives.

2

Pick a date and time

Choose a one-hour slot that works for you. We'll send a confirmation email with everything you need to know.

3

Pay £50 to secure your booking

Payment is taken at the time of booking. If you go on to spend £1,000 or more, you'll receive £100 off your order.

4

We visit, measure and design

One of our specialists — Andy, Uamair or Mariah — comes to your home, takes measurements, discusses your vision and puts together a full plan and quote.

Book your home visit

Enter your postcode, choose a date and pay £50 to secure your booking.

Outside Birmingham?

If you're outside our home visit area, we can still help. Book a free phone consultation or visit our Birmingham showroom — we'll give you the same expert advice, just from a different starting point.

Call us on 0121 753 0700

Frequently Asked Questions

What does the Bathroom City design service include?

Our design service takes the guesswork out of planning your bathroom. We'll discuss your space, style and budget, then create a full design with 3D CAD visuals, a detailed floor plan and a complete product list with pricing. You'll be able to see exactly how your bathroom will look before you commit to anything.

How much does a consultation cost?

Showroom and in-person consultations are completely free with no obligation. Home visit consultations cost £50, but if you place an order of £1,000 or more, we'll reimburse you £100 — so you'll actually get more back than you paid.

What's the difference between a showroom consultation and a home visit?

A showroom consultation lets you see and touch products in person while we talk through your project. A home visit means one of our designers comes to your home to take measurements, assess the space and discuss options on the spot — particularly useful if you've got an awkward layout or want advice tailored to your exact room.

Do I need to prepare anything before my consultation?

It helps if you have a rough idea of your room dimensions and any photos of your current bathroom. If you've seen styles, colours or products you like, bring those along too. But don't worry if you're starting from scratch — that's what we're here for.

How do I book a consultation?

You can book online through our website, give us a call, or simply pop into our Birmingham showroom. We'll arrange a time that works for you and match you with one of our designers.

Bathroom Showroom
Come and see the bathrooms in person.
One of the UK's largest showrooms, packed with full-scale displays, working taps and designers with 40 years of know-how between them. Pop in, take your time, ask us anything.
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Free Delivery
on orders over £50 to most of the UK
0% Interest-Free Credit
for 6 months on orders over £300
Showroom Open 7 Days a Week
We’d love to see you to discuss your dream bathroom

How our bathroom design service works

Designing a bathroom is exciting, but it can also feel overwhelming. There are layouts to plan, products to choose, plumbing to consider and a budget to stick to. Our design service is here to take the stress out of the process and help you create a bathroom you'll love for years.

Whether you're renovating a family bathroom, fitting out a compact ensuite, refreshing a tired cloakroom or building something from scratch, our design team can help. We work with you from the first idea through to a finished plan, making sure every detail is covered before any work begins.

What happens during a consultation

It starts with a conversation. We'll ask about the space you're working with, how you use it, what you like and what you don't. If you have inspiration images, mood boards or a rough idea of the style you're after, bring those along — they help us understand your taste quickly.

From there, we look at the practical side. Room dimensions, door and window positions, existing plumbing locations and any structural features all shape what's possible. Our designers know how to make the most of awkward layouts, sloping ceilings, boxed-in pipes and tight corners — the kind of challenges that come up in real homes, not just showroom setups.

Personalised design plans

Once we understand your space and preferences, we put together a design plan tailored to your room. This includes product recommendations, layout options, and advice on finishes, brassware and accessories that work together. We can suggest products from across our range — modern, traditional, Japandi or industrial — and help you mix elements to get the look you want.

Our team can also advise on practical considerations like waterproofing, ventilation, heating and storage. These aren't the glamorous parts of a bathroom project, but getting them right makes the difference between a bathroom that looks good on day one and one that still works perfectly years down the line.

Budgeting and product selection

One of the most useful parts of working with a designer is getting help with budget. We can show you where it's worth investing — a quality shower valve, a well-made vanity unit — and where you can save without compromising on the finished result. We'll always be upfront about costs and suggest alternatives if something is outside your budget.

Because we're a retailer as well as a design service, you can source everything through us. That means one point of contact for products, one delivery, and the confidence that everything has been chosen to work together. All orders over £50 qualify for free standard delivery to UK mainland addresses.

Who is the design service for?

Everyone. You don't need to be doing a full renovation to benefit from professional advice. We help people who are starting from scratch with a blank room, homeowners updating an existing bathroom, landlords fitting out rental properties, and anyone who just wants a second opinion on their own plans. No project is too small and no question is too basic.

From plan to reality

Our design service covers the planning and product selection side. For installation, we'd recommend using a qualified bathroom fitter or plumber. If you don't already have someone, we're happy to offer guidance on what to look for when choosing an installer and what questions to ask.

We can also provide technical information on any products we supply — fitting instructions, specifications, compatibility details — so your installer has everything they need to complete the job smoothly.

How do I book a bathroom design consultation?

You can book a design consultation by contacting us directly through the website, by phone, or by visiting our showroom. We'll arrange a time that suits you and let you know if there's anything useful to bring along, such as room measurements or inspiration images.

Is the bathroom design consultation free?

Yes — our design consultation is a free service with no obligation to purchase. We're here to help you explore your options and put together a plan, whether you're ready to buy now or still in the early stages of thinking about your project.

Do I need to have measurements ready before my design consultation?

Having rough room measurements is helpful but not essential. If you can measure the length, width and ceiling height of your bathroom, along with the positions of doors, windows and existing plumbing, that gives our designers a good starting point. If you're not sure how to measure, we can guide you through it.

Can you design a bathroom for a small or awkward space?

Absolutely. Small bathrooms, ensuites, cloakrooms, loft conversions and rooms with unusual shapes are some of the most rewarding spaces to design. Our team has experience working with tight dimensions, sloping ceilings, boxed-in pipework and off-centre plumbing, and we know which products and layouts make the most of every centimetre.

What bathroom styles can you help me design?

We design across all styles — modern, traditional, Japandi and industrial — and we can help you blend elements from different styles if you prefer a mixed look. Whether you want clean contemporary lines, period-inspired character, warm natural textures or bold raw finishes, we'll suggest products and finishes to bring your vision together.

Do you provide 3D visuals or rendered images of my bathroom design?

We can provide visual layout plans to help you see how your bathroom will come together. This makes it easier to visualise the finished space and make confident decisions about product placement, colours and proportions before committing to any purchases.

Can you help me stick to a budget during the design process?

Yes — budget is always part of the conversation. We'll ask about your budget early on and tailor our recommendations to suit. We can advise on where to prioritise spending for the biggest impact and suggest cost-effective alternatives where they won't compromise on quality or the overall look.